Westinghouse WHDB-301 3-Channel Door Intercom System

I bought this doorbell intercom security system a few years ago and good not get it to work. The model number is WHDB-301.

I would appreciate if anyone knows how to install it. It would greatly appreciated.

If anyone knows how to install it please email me at [email protected]

Regards.

Posted on 1/3/2014

Very easy to install and is working just fine. Just remember that if the red light is on hit "lock' to turn it off.

Posted on 11/7/2012

Product is limited. Had to plug in to same outlet to work.

Posted on 10/28/2012

I bought it for my mother. I got one for her a few years ago, and it worked quite well. This one doesn't work; it just makes "static" sounds, but she's had other people get a couple of others, and they've done the same thing. She, probably, didn't need to replace the first one because the problem is, probably, "interference." (Four units of three different kinds doing the same thing says it's not a problem with the unit.) I'm in MO; my mother's in OK. I haven't been able to get to OK to try to figure out what the problem might be. and the people who've been trying have no idea what they're doing. (She's having problems with "static" on her phone, too.) I know more than they do, but not much. Any suggestions would be very much appreciated. Thanks. Donna Collins

Posted on 2/5/2012

It worked as advertised. The volume nees to be higher on both sides of the sets.

Posted on 9/11/2011

Works find for me

Posted on 11/25/2010

I returned this item because I had wanted an intercom and door bell both and with this system it is one or the other. Also, it's not really wireless the station has to be plugged in and the doorbell wired in the existing doorbell wiring. The price was pretty good except my return was processed a month ago and I am still waiting for my refund.

Posted on 11/4/2010

Unfortunately, this product will not work in UK, even when 240 volt supply is stepped down to 120 volts.

Posted on 7/9/2010

Working very well

Posted on 3/14/2010

I purchased this item on November 21, 2009. My wife wanted an intercom at the front door so she could ask who was there and decide if she wanted to answer. From the description on the website this sounded like a good, easy-to-install inexpensive option. The nice thing is that it doesn't require batteries in the outdoor unit or in the indoor unit.

My plan was to plug the intercom into the family room where we spend most of our time. The advertisement said that the outdoor unit could connect to the new transformer that comes with the kit through the existing doorbell wiring. After finding installation instructions and a connection schematic posted on another website (my kit didn't come with instructions), it appeared to me that all I had to do was replace the old doorbell transformer in the basement with the new one in the kit and that would connect to the outdoor unit through the existing doorbell wire. It said that the transformer and intercom had to be plugged into the same electrical "loop" but I interpreted this to be on the same side of the incoming 220V line.

So, I installed the new transformer in the basement, plugged the intercom into the family room (both are connected to the same side of the 220V incoming power line) and - nothing.

First I discovered that this system does not operate the old doorbell. The intercom unit "chimes" when the doorbell button is pushed. I don't remember reading that in the instructions. The old doorbell must be bypassed.

Secondly I discovered that if I plugged the intercom unit into the basement where the transformer was plugged in, the intercom worked. The conclusion was that both the transformer and the intercom must be plugged into outlets connected to the same circuit breaker. In my house the basement and the family room are on different circuit breakers (actually, my house has a circuit breaker for almost every room). So when I plugged the intercom into the family room and ran a 100 ft extension cord from a family room outlet to the transformer in the basement, the intercom worked.

But since I could not figure out any easy way to plug the new transformer into the family room (without having an extension cord running through the house) and make a connection from there to the old doorbell wiring, I gave up and returned the unit. The unit has a good idea, just impractical for my application.

Posted on 1/22/2010