Shipping and Handling Information


Use our Shipping Calculator to determine shipping cost.

Ground Delivery
We offer two forms of ground shipping: Economy Ground and Standard Ground.
Shipping costs for each method depend on your merchandise amount:

Merchandise Amount Economy Ground Standard Ground
"Delivery was almost overnight even though I chose standard. There is no possible improvement to your operation that I could want." -- Dean, West Bath, ME 8/07


Up to $20.00 $4.99 $7.99
$20.01 to $100.00 $6.99 $8.99
$100.01 to $250.00 $8.99 $10.99
$250.01 and up $10.99 $12.99
Shipping Carrier Variety of carriers Fedex
Tracking No Yes
Ships 2-3 days Same day
Partial Shipping No Yes
Insurance No Yes

Standard Ground Delivery Times

Overnight and Two-Day Delivery — Shipping Fee is Actual, Published FedEx Rate

  • No extra charges for handling
  • FedEx rates are based on weight, dimensions, and delivery address
  • Find out how much it will cost to ship your package using our Shipping Calculator
  • Shipments will be delivered Monday through Friday to home or business addresses
  • For Saturday delivery rates, please call 1.800.762.7846
  • Express service not available for P.O. boxes
  • Signature required for drop-off
  • Same-Day Shipping

  • Standard Ground, Two-Day and Overnight orders for in-stock items received by 6 p.m. Eastern are shipped the same day
  • Orders received after this time ship the following business day
  • If you've specified Partial Ship, your Back-Ordered items ship via Standard Ground (except when shipping Economy Ground)
  • Back-Ordered Items

  • Your credit card will not be billed for back-ordered items until they ship
  • Those items not in stock when you place your order will be shipped to you via Standard Ground delivery (when available) at no additional charge (excluded where orders are shipped via Economy Ground)
  • If you choose, you may opt on the checkout page to have your entire order sent in one shipment when all purchased products become available
  • For expedited shipment of backordered items, please call 1.800.762.7846; additional charges will apply
  • Drop Shipments

  • Product is shipped directly from the manufacturer
  • Additional shipping charges may apply (cost listed on product page)
  • Delivery is in 5-15 business days
  • Standard Ground delivery only
  • Orders may not be canceled after placement
  • Products are not returnable unless defective; defective items may be exchanged only
  • Special-Order Items

  • Special-order items are not stocked in our warehouse
  • Orders may not be canceled after placement
  • Products are not returnable unless defective; defective items may be exchanged only
  • Usually shipped within 1-2 weeks
  • International Orders (Including Canada)

  • Use our Shipping Calculator to determine shipping cost
  • Allow 1-5 business days for international deliveries
  • Quotes for shipping outside the U.S. do not include any applicable duty, value-added taxes (VAT), or import consumption taxes
  • You will be required to pay the duty or VAT upon delivery of your merchandise
  • Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT
  • All items must be in stock before shipping
  • Gas-powered products, such as the Co2 Beer Tap, may not be shipped internationally

  • If you have any questions, please contact our customer service staff at [email protected] or call 1.800.762.7846.

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