If you are New Supplier and would like Smarthome to consider carrying your product, the on-boarding process is as follows (this process may take 2-6 weeks):
Product Submission Phase
Product Sample
Please send a retail-ready working sample that will be used for testing, photography and for demonstration in our retail store (if we decide to carry your product) to:
Attn: New Products
Smarthome
16542 Millikan Ave
Irvine, CA 92606
The sample is to be sent at no charge and must include a New Product Submission Form (if more than one product is being sent for consideration, please include separate forms for each product)
Every product must go through our rigorous hands-on testing & evaluation process
Hi-resolution product images (minimum of 300dpi); and your company/brand logo if applicable
Product videos, code to product videos on your website, or a link to youtube videos
Manuals, Quick-start guides, diagrams, templates, etc. (preferably in .pdf format)
Please note: the quickest way to get your products live and selling on Smarthome.com is to send us the above ASAP. Any changes or requests you may have will significantly slow down the process.
Testing & Evaluation Phase
Several testers will use the product evaluating functionality & features; quality; ease of use and ease of manual/instructions.
Pricing Phase
If your product passes testing, it goes to Purchasing for price analysis and terms agreement.
Launch Phase
Product is sent to Web & Merchandising Team for product page creation/videos/creatives/marketing plan. Purchasing places PO.
Smarthome Contact Information
New Product Presentation & Evaluation = New Products Acquisition Team
Having difficulties with this page? Call us at 800-762-7846 (Mon-Fri 9:00am-9:00pm and Sat 10:00am-4:00pm ET) or send us a message Place your order by 6:00pm ET for same day shipping.
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