HouseLinc - INSTEON Desktop Software Download

Requirements:

• One of the following INSTEON interfaces: 2413U, 2413S, 2242-222, 2412N, 2412U, or 2412S
• Windows 2000/XP/Vista/7/8 (32-bit or 64-bit)
• 15 MB of disc space and 128 MB of RAM
• Computer needs to remain on to run timers and events

Support documentation:

• Quick Start Guide
• Owner's Manual
• HouseLinc Release Notes
• Resolving INSTEON Network Issues Using HouseLinc Diagnosics

Troubleshooting

If you experience problems with your HouseLinc software or hardware, please refer to the links below for assistance.

• Symptom: HouseLinc notified you that your computer does not have .NET Framework installed.
  
  
  • Solution: Download .NET Framework and follow instructions. Once installed, re-try the HouseLinc installation.

Download .NET Framework

• Symptom: If you are having trouble with HouseLinc finding your USB interface, your device drivers may be out of date.

• Solution 1: Download and run this utility to remove the INSTEON USB driver. After removal, re-install the USB drivers.

Download USB Drivers Uninstall

Download USB Drivers

• Solution 2: If Solution 1 fails to resolve the problem, refer to the documents below:

Deleting Reserved COM Ports Information

Preventing COM Port Runaway Information