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wkibbler
New Member
Canada
17 Posts |
 Posted - 07/04/2012 : 1:46:49 PM
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I have one SmartLinc Controller V2.0 2412N and 4 SwitchLinc 2476S that I am trying to get communicating. I have got 2 of the 4 switches to link to the controller but I cannot seem to get the last 2.
So far I have configured the controller software added the room, selected the scene and selected add and held the switch for 10 seconds as described. Nothing. I've also tried to link on the device set button on the controller, and hold the switch for 10 seconds. This produces a fast blink and a beep.
Any ideas, almost ready to reset factory defaults and start over.
Thanks |
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Tfitzpatri8
Administrator
USA
6886 Posts |
Posted - 07/04/2012 : 2:09:17 PM
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This doesn't sound like a problem that would be helped by a reset.
Power is delivered to most homes in a 240 volt split-single phase arrangement. About half the outlets and fixtures in the house are connected to one 'leg' of 120 volts, about half are connected to the 'opposite' leg, and high-voltage heaters/ovens/pumps are connected to both. Power line band equipment may have trouble communicating with other gear on the opposite half of your electric feed until you install two dual-band devices to couple signals between them. |
Volunteer Moderator & Home Automation Enthusiast |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/04/2012 : 8:52:49 PM
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Thanks, I have tried moving the Smartlinc to see if this could be the problem. I was able to locate it on the same circuit as one of the problem SwitchLinc devices. Still unable to connect.
If I was to use the 2477S I would assume this issue would not exist? And the 2412N is compatible with RF devices correct?
Is there a list of troubleshooting steps one can take? The fast blinking of the switch seems abnormal. The two I was able to link were somewhat odd in the way I accomplished. I tried to establish a connection with the controller and the switch without being at the computer using the set button on the controller and the toggle on the switch and got a beep that seemed to indicate a connection, then I worked from the web interface to link after.
Thanks |
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BLH
Advanced Member
3759 Posts |
Posted - 07/05/2012 : 03:05:22 AM
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The 2412N can talk to the 2477S over the power lines as it is not Dual Band. The 2477S modules are Dual Band so they could couple the homes two phases as well as resend power line messages. If they are with in RF range and on opposite phases.
Just read the 2477S's specifications. They are larger than the 2476S and have #12 wires for the Line; Load and Ground. Making wire routing more of a challenge if you have small electrical boxes. Like me. |
Edited by - BLH on 07/05/2012 03:24:04 AM |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 05:05:00 AM
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I have confirmed that I am able to configure to configure an additional device by moving the controller and in doing so I cannot touch the other two I had previously configured. So that appears to confirm the split phase issue.
Is there a controller I can use to get around this or an alternate means to do this?
Thanks all this has been a great help so far. |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 05:56:57 AM
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| Little search looks like a Phase Coupler 2443 or 2 are needed. |
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jdale
Advanced Member
USA
1013 Posts |
Posted - 07/05/2012 : 06:38:39 AM
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You need two dual-band devices, one for each phase. They could be the 2443 Access Point or they could be the 2477 dual-band version of the SwitchLincs, or you could use one of each.
The advantage of the 2477 dual-band switchlincs is that you were going to put switchlincs in anyway. The advantage of the access points is you can move them around to find the best location. |
Insteon FAQ: http://goo.gl/qNTNr |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 07:03:44 AM
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Thanks again, I have the switches already, If I was adding more I understand. Adding the 2443s at this point will link the phases I have no real need for additional switches with my needs at this point.
Great help from everyone very much appreciated.
Thanks |
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stusviews
Advanced Member
USA
8461 Posts |
Posted - 07/05/2012 : 11:40:16 AM
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quote:
Originally posted by wkibbler
Thanks again, I have the switches already, If I was adding more I understand. Adding the 2443s at this point will link the phases I have no real need for additional switches with my needs at this point.
Great help from everyone very much appreciated.
Thanks
Adding more dual-band devices does not automatically bridge the two legs of the split single-phase electric supply. In order to accomplish coupling, there must be at least one device on each leg. The 4-tap test is used to verify that condition exists. |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 12:58:24 PM
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quote:
Adding more dual-band devices does not automatically bridge the two legs of the split single-phase electric supply. In order to accomplish coupling, there must be at least one device on each leg. The 4-tap test is used to verify that condition exists.
Agree I believe I have established where the two legs are in my home based on what I have found. The 4 tap test on the 2443 will definitely confirm.
One puzzling thing though with a last test. I have a switch inline with a receptacle and they are on the same breaker. I've tried to synch when the controller is plugged into that receptacle. When attempted the switch will beep and flash rapidly. Normally they link and go back to solid. This is the only switch I cannot link. |
Edited by - wkibbler on 07/05/2012 12:59:27 PM |
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stusviews
Advanced Member
USA
8461 Posts |
Posted - 07/05/2012 : 3:18:51 PM
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quote:
Originally posted by wkibbler
I have a switch inline with a receptacle and they are on the same breaker.
An Insteon switch? An Insteon receptacle? Does the switch control the receptacle? |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 3:50:00 PM
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| Yes an Insteon switch 2476S normal receptacle same breaker and the 2412N was plugged into it and I could not get it linked. I moved the same switch to another box / light on the same leg and worked like a charm. Checked wires etc all are good really odd. |
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stusviews
Advanced Member
USA
8461 Posts |
Posted - 07/05/2012 : 4:05:47 PM
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If you link the SmartLinc and SwitchLinc in a different box and then return it to the "problem" box, then the should still be in place. Can you try that?
But that, if it works, solves the problem, it doesn't get at the cause. |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 4:08:45 PM
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| Yes I have tried that as well. I cannot see the status of the device nor operate it from withing the controller. It works perfect at the switch.. Must be something in the wiring perhaps not sure how though. |
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stusviews
Advanced Member
USA
8461 Posts |
Posted - 07/05/2012 : 4:52:58 PM
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1. Which two dual-band devices are you using to test for bridging?
2. On which device did you initiate the test?
3. What did the other device indicate?
4. What is the result if you initiate the test from the second device?
5. How have you determined that the switch and controller are on the same circuit? |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 5:27:56 PM
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Answers in line
quote:
1. Which two dual-band devices are you using to test for bridging?
I am using powerline only at this point 2412N and 2476S. Will look at purchasing 2443 to bridge. I am testing this particular circuit.
quote:
2. On which device did you initiate the test?
No test just a link initiation done between the controller and the switch.
quote:
3. What did the other device indicate?
4. What is the result if you initiate the test from the second device
5. How have you determined that the switch and controller are on the same circuit?
Same breaker, location is directly below the switch
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stusviews
Advanced Member
USA
8461 Posts |
Posted - 07/05/2012 : 5:46:25 PM
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Location does not guarantee circuitry. From your results, it appears that they are not. Turn off power to the "problem" SwitchLinc only. Does the receptacle still have power.
How many wires are in the switch box. What are their colors? How are they grouped? |
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wkibbler
New Member
Canada
17 Posts |
Posted - 07/05/2012 : 6:13:28 PM
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Double switch
Receptacle does not have power when off
White, Red and Black with ground
two loads one hall light and one front door exterior (one I want to control)
One line in two out |
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stusviews
Advanced Member
USA
8461 Posts |
Posted - 07/05/2012 : 7:43:06 PM
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| You answers are too vague. Be specific about the wiring. |
Stu's Views is Education and Fun. What do YOU want to VIEW today?
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Topic |
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Problem Linking
