I installed a Venstar 2491T7E Thermostat. Basically, almost everything works fine, except that the Heat Setpoint is set at zero and I'm not able to adjust it remotely. I can set the temperature at the thermostat itself. Any ideas?
What are you using to adjust/set (which?) the temperature remotely?
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For the heat setpoint to be adjustable you need to be in Auto or Heat mode. If you are in Cool mode, the heat setpoint isn't adjustable because it isn't used. Indigo has its own support forum here: http://www.perceptiveautomation.com/userforum/