| Author |
 Topic  |
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
 Posted - 08/13/2012 : 2:51:55 PM
|
I have a 5 x10 controller system that was controlled by an ActiveHome Pro CM15A computer interface. The CM15A stopped working and I couldn't find another so I purchased a SmartLinc Insteon Controller from SmartHome. This worked OK on a couple of X10 devices but not on others so, after a chat session with a SmartHome tech, I purchased a SmartHome SignaLinc. Things sort of worked OK, but not reliably. I decided that maybe it was an X10 issue so I purchased a LampLinc (dual-band). I couldn't get it to link to the SmartLinc. During a chat session the tech recommended I plug the LampLinc directly into the pass through socket of the SmartLinc. Now, I could get it to link to the controller, but it wouldn't turn a lamp plugged into the controller on or off. The tech decided that the LampLinc was at fault and that I should return it. I decided to do some other testing. I reset the SmartLinc to factory settings and started again. I've summarized the results for brevity:
1. The LampLinc worked OK, although I haven't tried the timer yet.
2. The X10 units work exactly once, ie., they will turn on but not off. When I turn them off with an X10 switch they won't turn on with the SmartLinc.
3. I'm constantly losing the connection with the SmartLinc web-based interface. I have to do the "Connection Reset" procedure. I set it up using a fixed IP to no avail.
I would really like this to work and am willing to exchange the X10 controllers with their Insteon counterparts but I need confidence that the Insteon system will be as reliable as the X10 one (it ran for many years). |
|
|
EVIL Teken
Advanced Member
Canada
967 Posts |
Posted - 08/13/2012 : 3:54:18 PM
|
Define: Losing connection to the SmartLinc (SL)?
Teken . . . |
 |
|
|
stusviews
Advanced Member
USA
8432 Posts |
Posted - 08/13/2012 : 4:35:59 PM
|
| Do you mean the hardwired SignaLinc or the dryer plug-in SignaLinc? |
Stu's Views is Education and Fun. What do YOU want to VIEW today?
MathLandia High school mathematics fun and learning.
Both Stu's Views and MathLandia are free websites that do not sell anything.
Saving energy is not always free. Be a world saver. |
|
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
Posted - 08/13/2012 : 5:27:38 PM
|
quote:
Originally posted by EVIL Teken
Define: Losing connection to the SmartLinc (SL)?
Teken . . .
Browser states that website cannot be found.
quote:
Originally posted by stusviews
Do you mean the hardwired SignaLinc or the dryer plug-in SignaLinc?
Dryer plug-in. |
|
|
|
stusviews
Advanced Member
USA
8432 Posts |
Posted - 08/13/2012 : 6:42:35 PM
|
| The plug-in SignaLinc is an active X10 (only) amplifier that can actually interfere with Insteon signals. |
Stu's Views is Education and Fun. What do YOU want to VIEW today?
MathLandia High school mathematics fun and learning.
Both Stu's Views and MathLandia are free websites that do not sell anything.
Saving energy is not always free. Be a world saver. |
|
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
Posted - 08/14/2012 : 09:19:24 AM
|
quote:
Originally posted by stusviews
The plug-in SignaLinc is an active X10 (only) amplifier that can actually interfere with Insteon signals.
Actually, right now, the only controller working reliably is the Insteon LampLinc. I think I'll purchase an ApplianceLinc today and see what happens. |
|
|
|
EVIL Teken
Advanced Member
Canada
967 Posts |
Posted - 08/14/2012 : 5:20:02 PM
|
Do you experience this connectivity *drop off* also with a tethered connection? What other methods do you use to connect to the SL?
What computer operating system are you using? Do you have any fire wall / anti-virus programs? Have both applications been set to allow the SL to communicate (white listed) to your computer. What web browser are you using? Have you tried using another web browser?
Do you have any other form of *coupling* in your electrical panel besides the signal link? I would highly suggest the use of Access Point (AP) as their signal output is much stronger than any of the dual band products.
Have you ensured no signal suckers / noise makers are present? If so, how have you isolated these devices from affecting your Insteon network?
Known problem devices: computers, ups, cell chargers, baby monitors, TV, DVR, Game consoles, cordless phones, etc.
Teken . . . |
|
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
Posted - 08/15/2012 : 08:30:50 AM
|
quote:
Originally posted by EVIL Teken
Do you experience this connectivity *drop off* also with a tethered connection? What other methods do you use to connect to the SL?
What computer operating system are you using? Do you have any fire wall / anti-virus programs? Have both applications been set to allow the SL to communicate (white listed) to your computer. What web browser are you using? Have you tried using another web browser?
Do you have any other form of *coupling* in your electrical panel besides the signal link? I would highly suggest the use of Access Point (AP) as their signal output is much stronger than any of the dual band products.
Have you ensured no signal suckers / noise makers are present? If so, how have you isolated these devices from affecting your Insteon network?
Known problem devices: computers, ups, cell chargers, baby monitors, TV, DVR, Game consoles, cordless phones, etc.
Teken . . .
I'm unclear what you mean by "tethered connection"; the SmartLinc is on the local area network. It communicates through port 80 which is open in any firewall. |
|
|
|
EVIL Teken
Advanced Member
Canada
967 Posts |
Posted - 08/15/2012 : 10:01:52 AM
|
When you connect to the SL are you using a laptop which than uses a wireless signal to connect? Tethered would be mean a physical connection with out wireless in use. Also, you should change the SL to use another port other than port 80. Please change the port to 8080 and see if that resolves the problem, along with using a tethered connection.
This will eliminate your wireless device(s) from being the problem.
Teken . . . |
|
|
|
oberkc
Advanced Member
USA
1702 Posts |
Posted - 08/15/2012 : 11:40:14 AM
|
| Don't neglect the potential signalinc problem pointed out by Evil Teken and Stusviews. Your signalinc may be good for X-10, but may be bad for insteon and be the cause of your insteon devices failing to respond. It, however, is probably is unrelated to your ability to log onto your smartlinc. |
|
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
Posted - 08/16/2012 : 07:45:24 AM
|
quote:
Originally posted by EVIL Teken
When you connect to the SL are you using a laptop which than uses a wireless signal to connect? Tethered would be mean a physical connection with out wireless in use. Also, you should change the SL to use another port other than port 80. Please change the port to 8080 and see if that resolves the problem, along with using a tethered connection.
This will eliminate your wireless device(s) from being the problem.
Teken . . .
I think we're talking about different devices: my SmartLinc is connected to a router via ethernet. The only wireless device in use is a RemoteLinc 2 which works just fine. |
|
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
Posted - 08/16/2012 : 07:54:34 AM
|
quote:
Originally posted by oberkc
Don't neglect the potential signalinc problem pointed out by Evil Teken and Stusviews. Your signalinc may be good for X-10, but may be bad for insteon and be the cause of your insteon devices failing to respond. It, however, is probably is unrelated to your ability to log onto your smartlinc.
In my first chat session with the SmartHome tech, the problem I was having was that some X10 devices worked from the SmartLinc and some did not. He suggested the SignaLinc. I said that I could exchange the X10 devices with Insteon versions and he said that I would STILL need the SignaLinc! Also, I mentioned in my original post that the Insteon LampLinc was working OK and that the X10 devices were the units that were unreliable. |
|
|
|
EVIL Teken
Advanced Member
Canada
967 Posts |
Posted - 08/16/2012 : 07:55:19 AM
|
quote:
Originally posted by howard@chezcaniche.us
quote:
Originally posted by EVIL Teken
When you connect to the SL are you using a laptop which than uses a wireless signal to connect? Tethered would be mean a physical connection with out wireless in use. Also, you should change the SL to use another port other than port 80. Please change the port to 8080 and see if that resolves the problem, along with using a tethered connection.
This will eliminate your wireless device(s) from being the problem.
Teken . . .
I think we're talking about different devices: my SmartLinc is connected to a router via ethernet. The only wireless device in use is a RemoteLinc 2 which works just fine.
Hello Howard,
All I am asking is when you use your computer system. Is the computer in which you communicate to the SL is it via wireless?
If you have standard PC (not laptop) then more than likely it is connected with a hard wire (ethernet cable / tethered)
If you're using a laptop and your router is wireless. You have the choice of connecting to your network via wireless, or tethered (hard wired) connection.
So, are you using a PC or laptop? And how are you connected to your own network? wireless or tethered?
Teken . . . |
|
|
|
EVIL Teken
Advanced Member
Canada
967 Posts |
Posted - 08/16/2012 : 07:58:27 AM
|
quote:
Originally posted by howard@chezcaniche.us
quote:
Originally posted by EVIL Teken
When you connect to the SL are you using a laptop which than uses a wireless signal to connect? Tethered would be mean a physical connection with out wireless in use. Also, you should change the SL to use another port other than port 80. Please change the port to 8080 and see if that resolves the problem, along with using a tethered connection.
This will eliminate your wireless device(s) from being the problem.
Teken . . .
I think we're talking about different devices: my SmartLinc is connected to a router via ethernet. The only wireless device in use is a RemoteLinc 2 which works just fine.
This also affirms the next logical question. Have you confirmed that both sides of the electrical panel (legs) have been properly *coupled* to ensure communications between both 120 service feeds?
If so, how have you confirmed this coupling has been confirmed?
Teken . . . |
|
|
|
howard@chezcaniche.us
New Member
USA
18 Posts |
Posted - 08/16/2012 : 08:07:32 AM
|
quote:
Originally posted by EVIL Teken
quote:
Originally posted by howard@chezcaniche.us
quote:
Originally posted by EVIL Teken
When you connect to the SL are you using a laptop which than uses a wireless signal to connect? Tethered would be mean a physical connection with out wireless in use. Also, you should change the SL to use another port other than port 80. Please change the port to 8080 and see if that resolves the problem, along with using a tethered connection.
This will eliminate your wireless device(s) from being the problem.
Teken . . .
I think we're talking about different devices: my SmartLinc is connected to a router via ethernet. The only wireless device in use is a RemoteLinc 2 which works just fine.
This also affirms the next logical question. Have you confirmed that both sides of the electrical panel (legs) have been properly *coupled* to ensure communications between both 120 service feeds?
If so, how have you confirmed this coupling has been confirmed?
Teken . . .
I installed the SignaLinc for this purpose and it worked sort of OK. That is, I could control all the X10 units (before the SignaLinc, two did not respond to X10 signals) but, sometimes they would turn on, sometimes not. It's this unreliability I am concerned with now. |
|
|
|
oberkc
Advanced Member
USA
1702 Posts |
Posted - 08/16/2012 : 10:09:28 AM
|
quote:
I said that I could exchange the X10 devices with Insteon versions and he said that I would STILL need the SignaLinc!
Perhaps you are correct and I was confused. Some of the early, plug-in, couplers interfered with insteon. Newer versions did not. I assume you have a relatively new version.
quote:
I installed the SignaLinc for this purpose and it worked sort of OK. That is, I could control all the X10 units (before the SignaLinc, two did not respond to X10 signals) but, sometimes they would turn on, sometimes not. It's this unreliability I am concerned with now.
Be aware, however, that if you convert all to insteon, you do not "NEED" a signalinc. The signalinc only couples X-10 (at least according to the web literature). The only promise made on the newer signalincs is that it does not INTEFERE with insteon. You would still need a way to couple insteon communication across the legs of your electrical system. I suspect this is the point EVIL Teken is asking about. |
Edited by - oberkc on 08/16/2012 10:11:25 AM |
|
|
| |
Topic |
|
Trying to get SmartLinc to work
