| Author |
 Topic  |
|
|
jcedot2
Starting Member
12 Posts |
 Posted - 04/19/2012 : 09:51:22 AM
|
| I have two Venstar thermostats that have been working perfectly for a few months. They recently started turning completely off. I do not have any scenes programmed and I do have any devices linked to the thermostats. Any suggestions? |
|
|
Tfitzpatri8
Administrator
USA
6962 Posts |
Posted - 04/19/2012 : 10:20:44 AM
|
There are two ways to turn off a Venstar thermostat--a user tapping the Mode button on the front, or, if it is an Insteon-enabled model, using an Insteon controller to turn it off.
(By off, I mean not in heat or cool or auto mode. The ambient temperature should still be displayed. Can you confirm that it is?)
I'm a little confused by your description of the issue. It sounds like you paid extra to get an Insteon-enabled unit, but you say it isn't linked to anything, that doesn't make sense to me. Why not? What other controllers are in the house, and were they *ever* linked? Did you link something as a controller when you first got it, say a SmartLinc scene that went unused for a while then recently was repurposed? If you have HouseLinc, look at the Links tab of the thermostat adapter to see if this is the case. |
Volunteer Moderator & Home Automation Enthusiast |
 |
|
|
jcedot2
Starting Member
12 Posts |
Posted - 04/19/2012 : 10:25:12 AM
|
| It is linked to isy99 controller but not linked to any other insteon device. |
|
|
|
jcedot2
Starting Member
12 Posts |
Posted - 04/19/2012 : 10:26:31 AM
|
| It is completely off. Screen is blank. Both units seem to turn off at the same time so they are linked in some way. |
|
|
|
Tfitzpatri8
Administrator
USA
6962 Posts |
Posted - 04/19/2012 : 11:08:00 AM
|
| If no numbers or letters are displayed, that suggests a wiring problem cutting power to the units. Perhaps a conductor is broken and making/breaking contact when the room where the furnace is located warms and cools over the course of a day. |
Volunteer Moderator & Home Automation Enthusiast |
|
|
| |
Topic |
|
Venstar Thermostat Tunrs off
