Employee Purchase and Product Checkout

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Employee Purchase

Employees are authorized to purchase products from Smarthome at cost based on the following criteria:

1. All employee discount order requests are to be emailed to the Customer Solution Center Supervisor for approval (please allow one day for approval). Request must include proposed use of the product (e.g. to be used in my home). No bulk purchases for friends. No abuse of benefits. No resale of products.

2. Approved discounted orders will be placed by the CSC Supervisor (Employees are not allowed to place orders for themselves).

3. All orders will go to the Factory store as WILL CALL to be picked up the business day following order approval.

For items required for photography:

Please submit items required, via email to the purchasing department (via purchasing mailbox) who will determine the best method to secure the sample, options include:

A. Use of factory store displays, items will be checked out, used for photography and returned.

B. Contact supplier for a free sample of product.

C. Utilize an existing open box return (CL sku).


Please be sure to include required photography deadlines where applicable. (i.e. catalog shots)

For items required for PR, outside accounts:

Please submit items required, via email to CSC Supervior, with your Manager's Approval

For new or existing product store displays:

Free samples received from suppliers for new product launch shall be utilized for store displays when photography and page launch are complete.

Items desired for display that do not have samples shall be submitted via email to the purchasing department (via purchasing mailbox) for review and approval. If display sample request is approved, the purchasing department will determine best method to secure the sample, options include (in order of desirability):

A. Contact supplier for a free sample.

B. Utilize an existing open box return (CL sku).




place your order by 3pm PT for same day shipping

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