Customer Testimonials 2013


"Excellent service and all ten (10) units worked fine. No problems and no complaints. Thanks, it's good to get such excellent service." (Sonin 00800 Water Alarm with Remote Sensor )- Diane, Dallas TX

"They provided good service with some special circumstances on this high-priority order. First, it was on sale for almost 30% off normal price. Second, they handled a shipping issue admirably. This is a 'drop-ship' item (supposed to go from vendor directly to customer). For unknown reason, vendor shipped this item to the Smarthome warehouse in California. I discovered this by checking the tracking. When I called about it, the Smarthome Customer Service had already discovered the problem, and arranged to have it sent Fedex overnight to me in GA. It came within 2 days. So basically they invested extra effort and expense to fix a problem that was not their fault. That is excellent service in my book!" - John, Albany GA

"Excellent product, service and very competitive pricing." - Raymond, Marcy NY

"Excellent product, wonderful service. Thanks!" (Mace 80115 Big Jammer Door Brace) - John Jr, Rhinelander WI

"This company was fantastic. The pillow was nice and worth the money, but just didn't work for me. Smarthome graciously sent me a return authorization slip so I could send the pillow back at no charge. I would definitely recommend Smarthome to friends and do business with them again. They get an A++++ rating from me." - Leslie, Noblesville IN

"Had a few "bumps" at the beginning, but the Customer Service provided by SMARTHOME and their affiliate Universal Devices. was OUTSTANDING. I'm using the Controller now and I'm Very pleased with it's performance. Considerably better than X10, especially the support. I will be adding some more Home Automation devices in the future. My sincere Thanks to SMARTHOME." - Ivan, Kansas City MO

"Terrific service. I had a problem with the shipment and it was resolved quickly and professionally. Very nice folks." - Jonathan, Oak Park IL


"Very good customer service, I will buy from Smarthome again when I upgrade my solar system.I will also tell everyone I know how happy we are with our purchase. The Aims inverter is easy to install and works just as it should, but the customer service is what I liked best. Smarthome you get two thumbs up- Thanks so much. Dave & Kris" - David, Valley Springs CA

"I received my order in a timely manner. It was packed well and arrived in excellent condition. Installation was simple and the product is working well. Great product and excellent service." - Donald, Stockbridge GA

"I love working with Smarthome.I have bought from them in the past, and would most certainly do so again.They supply high quality products, and are quick to fill and ship orders.A class act from top to bottom. GOOD JOB,SMARTHOME!!" - Al, Racine WI

"The part was shipped the next day after ordering, was reasonably priced, arrived on schedule, and was exactly as advertised. It could not be better." - Norman, Palmer AK


"I am very pleased with the product and with Smarthome. I will and have continued to purchase with this website. Thanks." (DIG Corp. 9001D Hose End Timer with LCD Display) - Frances, Lockport LA

"Perfect transaction." - Penelope, Bloomington IN

"Excellent product, price, & quick delivery. I will shop at Smarthome again." - Craig, Surprise AZ

"Product is as expected and was shipped promptly. Will surely order again." - Kris, Desert Hot Springs CA

"As usual Smarthome shipped quickly, and the products worked as advertised." - Gary, Raleigh NC

"This is an excellent product easy install. A+ product and company." (Robertshaw RS6110 24-Volt AC 1 Heat / 1 Cool 7-Day Digital Programmable Thermostat) - Bud, Clarissa MN

"Fast shipping at a great price. Have been having problems for years with the lack of AC flow upstairs. Installed the dampers and the wife is happy now." (Suncourt ZO106 6-Inch Diameter Normally Open Electronic HVAC Air Duct Damper with Power Supply) - Jeffrey, Morris IL


"I always order from Smarthome. They win, hands down, by shipping method, as well as price, when I search elsewhere." - Robert, Clifton NJ

"Great service. Low prices. Would definitely buy from them again." - Craig, Surprise AZ

"Excellent customer service." - Richard, Buford GA

"Good product. Quick and easy transaction." (Orbit Irrigation WaterMaster Saturn III Pop-up Gear Drive Head) - Domonique, St. Jean Sur Richelie QC

"Excellent buy, quick shipment, Thanks." - Joseph, Clifton NJ

"These guys were great! I would highly recommend buying from them. They have wonderful and responsive customer service." - Jennifer, Issaquah WA


"Thank you for the quick service in shipping my product, and for answering my questions I ask you. You are an excellent seller and look for you in the future if I need anything else. Thanks" - Brent, Brentwood Bay BC

"Delivered in 48 hours & fitted it myself in 10 minutes. Local pool firm quoted me $275 so saved over $200!" (Intermatic DPST 24-Hour Dial Timer) - Mike, Pittstown NJ

"Very good product for the money. Smarthome delivery was fast and accurate." (Swann Anti-Flood Alarm, 110dB) - John, Windsor CT

"I ordered the watering system and two additional valves. One of the valves was stuck in an open condition. I called Smarthome who immediately shipped me a replacement. It too was tuck in an open condition and when I contacted Smarthome again, they immediatelt shipped a second replacment valve. This one worked fine and I have to say, Smarthome's customer service is excellent!!!" - Michael, Canonsburg PA

"The best company I have ever ordered from." - Thomas, North Hollywood CA


"Good Product and Excellent service from start to finish. I felt good about using this company because they are a Google Trusted Vendor. Happy-Happy-Happy :)" - Kenneth, Redwood Valley CA

"Excellent service and product, fast delivery" - Clint, Bakersfield CA

"Quick & professional service.   Great price & item received ahead of projected time." - Robert, Purcell OK

"Excellent service." - Deborah, White GA

"Just what it says.  Full auto or manual on each individual outlet rather than a central controller that must be reset all the time. I like it and the price was excellent compared to local hardware store and other outlets here in California, USA." (Melnor 3280 Digital Aqua Timer Watering System with Four Valves) - Paul, Pacifica CA

"Very good service. Good price and and delivered as expected." - Dale, Scottsdale AZ

"I have been a SmartHome customer for years. It's never happened before, but with this order there was a faulty product. The SmartHome people fixed my somewhat unusual problem with a smile. Excellent service from SmartHome as always and at the best prices too. Thanks SmartHome!" - George, Houston TX


"Good price and excellent service....Will order again." - Robert, Purcell OK

"Good price, timely delivery, works as advertised. Can't ask for more." - Art, Sumas WA

"First time order with you. Ordered two of the wireless lamps. Very satified and impressed with the quality. Installation of batteries with ease. Thank you and will order with you again." - Philip, Navarre FL

"Once again, you have come through for me. Arrived in an exceptionally short time and exactly as advertised. Thank you so much!" - Mary Ann, Bronx NY


"Great product, great price, and on time." - Claudia, Nashville TN

"Fast delivery and customer care thanks - keep it up" - Dan, Sacramento CA

"Smarthome is helpful and gives very good service. Highly recommended" - Roel, Stockton CA

"Delivered on time, my product was PERFECT and the price was fair. Couldn't be any better for me!" - Merritt, Dallas TX

"Efficient, prompt service and good price!" - Guilherme, San Francisco, CA


"I love SMARTHOME because they ship fed-X ground so the electronics get to you in perfect condition cause they are the most dependable carrier. They also have there own nice boxes that they ship products in there customer service people are friendly and helpful I have gone out of my way to pay extra because I know what excellent service and product and also who they use to ship makes it a no brainier in picking SMARTHOME as one of my favorite sellers !!!!" - Laura, New Auburn WI

"Great service, great price and quick shipping. Thank you!" - Richard, Beaverton OR

"Great Product, Great Merchant, Great Service!!!" - Robert, Vida OR

"But a real plus is the Smarthome customer service. It is superb." - Carlos, Mexico

"Products and product support are phenomenal. Chat and Telephone smartly fixed my errors - Good Job!" - Carl, Kitchener ON


"Perfectly satisfied - long time customer." - Scott, Clay NY

"The quality of the product and the speed in which it was delivered, was exceptional." (ReSource 20011 Battery Rack with Built-In Tester) - Charles, Rock Hill SC

"I am using these cameras to help with long-distance eldercare and they are very impressive. What is even more impressive is the help I have received from Product Specialists Ryan C Chat and Joe phone help. Between the two of them they completely solved my problem. For those supporting their elders but, not living near them these products are a godsend. Thanks to SmartHome and the SmartHome Product Support Team" (INSTEON Wireless Security IP Camera with Pan, Tilt and Night Vision) - Madelyn, Rockville MD

"Really recommend this company." - Scott G., Central NY

"Excellent product FAST SHIPPING!!! Great service...AAAA++++" (DARBEE Visual Presence DVP 5000 DarbeeVision DARBLET HDMI Video Processor (Premium)) - Tre, Honolulu HI

"Very fast shipping; good price; quality product. I would definitely do business with Smarthome again." - Isaias, New Carlisle OH


"Very fast shipping; good price; quality product. I would definitely do business with Smarthome again." - Curtis, Phenix City AL

"Totally pleased with smarthome helpdesk, the ordering process, and the products as described on their website...I am highly recommending Smarthome's business" - Matthieu, Colombes FRANCE

"Outstanding - My order was delivered to an incorrect address at the fault of the delivery company. When I contacted Smarthome they shipped out another at no additional cost. 'A+ Transaction!" - Jaco, Seattle WA

"I'm a long time buyer at Smarthome and I've had nothing but great experiences with purchasing through them." - Mike, Arlington Heights IL

"Great price, timely shipping and reliable product. Very pleased with this purchase." - Ruth, Temple TX


"No more words than I love it..." (Quirky PPRC2-GY85 PowerCurl 85W Clip-On Cord Wrap, Gray) - Cristhian, Hartford, CT

"Customer service was great. Had a problem with quantity shipped but that was corrected immediately. Moonrays work very well. I will definetly continue to deal with Smarthome." - Donald, Arvada CO

"Works as described. Excellent shipping and packing. Very satisfied customer." - Justin, Harlingen TX

"Thanks for your prompt delivery. Love the remote. Thanks!" (Sewell SW-28818 3x1 HDMI Switch with IR Remote - HDMI 1.3b Compliant) - Pearl, Fairview TN

"On time delivery - excellent installation information - works perfect!" Venstar Thermostat Two-Wire Heat-Only Kit) - Kevin, Cheshire CT

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