Customer Testimonials 2011

December

"This does exactly what I wanted...to heat the bottom of my feet! as I could not find any other product out there this good." (Toasty Toes) - Eric, San Jose CA

"I searched everywhere - Smarthome has the best price. Please know this is a well made, solid & very functional unit. Probably the best value out there if yo have electric baseboard heat. I purchased one in 2009 for an upstairs bedroom and loved it. I then purchased another in 2010, and now two more in 2011. The programmable settings have really helped my utility bill. Having time of day and temperature display, is a real plus." (3600w 2-Pole Baseboard Thermostat) - John, Fairport NY

"I bought 3 of these for the bedroom, that was always cold in the winter. The temp increased 3 degrees, so I can lower the temp in the rest of the house to save money. The adjustment is sensitive and it took about 1 week to get it to turn on when the furnace turns on and off. Now that I have it adjusted, the sound of the fans isn't any worse than the furnace. I am very pleased with this product." - Warmer, RTP NC

"This is the 3rd lock that we have purchased for our new home. We bought the first one several years ago and left it when we sold that house. I have also turned several people on and they have purchased these locks from you also." (3-in-1 Keyless Entry Deadbolt With RF Remote Control & Touchpad Lockset) - Karola, Yikima WA

"As an engineer, I like the 'gagets' and will continue to shop with Smarthome." - Charles, Oviedo FL

"The order arrived in a matter of days and works fine, excellent value one third of the price in Australia." - George, Perisher Valley Australia

"Good price, Fast ship & Excellent service." - Michael, Capitola CA

November

"Excellent customer service." - Charles, Las Cruces NM

"As I was building my new home I was looking for a DIY system to improve power consumption, automate and managae my utilities. I found Insteon. I bought this starter kit with little hope of a real world solution. I'm glad to report that I've been blown away with the simplicity and scalability of the system. I'm now about fully automated. This system just works and it's affordable!! Do yourself a favor and buy this system if your looking at becoming a Smarthome." (SmartLinc - INSTEON Wire-In Starter Kit) - E. Raffety, Camas WA

"Customer service was excellent, and the product is working very well." (ApplianceLinc) - Lane, Mansfield, CT

"Fast shipping and a good price. Will purchase from this company again." - Keith, Temecula CA

"Just what I needed. Good price and fast shipping. Thanks!" - Robert, Hilo HI

October

"Great customer service from SmartHome." - Dennis, Austin TX

"Would highly recommend buying from them." - Willits, CA

"Phenomenal service!" - Bruce

"Reasonable price and amazingly fast service!" - Ann, San Diego CA

"Fast response, fast delivery, merchandise as described. AAA+++" - Cloyde, Rockford, MI

"Easy and does the job. Fast shipping - super merchant." (Orbit Irrigation 62061N SunMate 1 Dial Hose Faucet Timer) - Robert, Woodland Hills CA

October

"Awesome price and delivery.. awesome customer service on issues. Highly recommend utilizing SMARTHOME!" - Al, Mesa AZ

"I want to relay this message about the excellent service I received from Smarthome.The 1st 91515 I received did not work correctly. I contacted them and they set it up for me to return the product at no cost to me.Another one was shipped out to me per FedEx, but I never received it.Smarthome sent out yet another one to me,at no charge, even though FedEx claimed that it had been delivered.This group has a customer for life,Me. It is rare to have this kind of service in today's world!" - Taylor, Fort Worth TX

"I have used Smarthome for many years and appreciate the vast selection of items available, easy ordering online, fast shipping, great prices." - Charles, Altoona WI

"In summary... The usual excellent Smarthome service!" - James, Lower Hutt, New Zealand

"The service that comes from smarthome has been excellent and I will continue to shop at smarthome as well as suggest them to other people!" - Gavin, Bailey CO

August

"I made a mistake and ordered the incorrect item. Smarthome was very accommodating and not only assisted with the return, but tried to help me find the correct item. Kudos to you!" - Aryeh, Far Rockaway NY

"In today's world it is a pleasant surprise to find a product that does what the blurb says it will do. It is even more pleasant to find that the store does what it says it will do. I will use smarthome a lot more often. I couldn't enter the rating but I would choose excellent." (Wonder Winder) - Richard, Thermopolis WY

"Excellent service, price, and product. A company it's a pleasure doing business with." - Robert, San Antonio TX

"Smarthome had what I wanted, at a reasonable price, and got it to me quickly and when they said they would. What more could I ask for ..." - Eric, Carrollton TX

"I can't say enough about this product. (90809) Just to let you know that I wasted money at Home Depot purchasing another product (and had to return it) because they only sold this online and then I did a Google search, and lo and behold; Smarthome was cheaper than every other merchant who offered this product online! Thank you, Smarthome!" - Ruby, Richmond TX

July

"Great Product, easy ordering and great customer service. Will be buying here from now on. Already recommended Smarthome.com to a few of my friends. Keep up the great work." - Emmet, Colleyville TX

"Great service, good products, best prices!" - Broni, San Diego CA

"Smarthome site is highly recommended!" - Salley, Boston MA

"Easy to use. Does the job well. Best price." - Amiel, Miami FL

June

"The item I ordered and received from you folks was fine, it works well and I am happy in all respects.I have and will recommend Smarthome to my friends without hesitation." - Marco, Southern Pines NC

"Our unit mistakenly didn't come with a bulb. It took one call to SMARTHOME & they immediately reimbursed us. Very impressive. The light is installed & working very well. Nicely Done, SMARTHOME!!! I was impressed!" - Ralph, Meridian ID

"Shipping was fast, and customer service was very helpful with some questions that I had before ordering. I'll be doing business with Smarthome again." - John, Austin TX

"Value cannot be beaten, even with international shipping was still half the price charged locally. Exceptional value and have recommended Smarthome to family and friends." - Dean, Caroline Springs Canada

May

"This item was hard to find, but your online ordering and the quality of the item was perfect and quick!" - Becky, Fremont CA

"Good service, helpful staff, good product." - Thomas, Willis VA

"The item arrived in brand new condition, and was easy to install even with my limited electrical knowledge. Shipping was prompt, and the price was very competitive with the local home improvement stores. I will be purchasing more Intermatic timers with varying durations from SmartHome in the future. Very satisfied." (Intermatic EI230LA 2/4/8/12 Hour Electronic Countdown Timer - Light Almond) - Brandon, River Falls WI

"I am very pleased to have found smarthome! I have purchased before this same product from another company. Smarthome is now my new source. Microlink is worth the dough. My clients love it. Thank you!" - Thomas, Rising Fawn GA

"Shipped half way around the world to me in short a time frame for our project. Product is excellent. Smarthome is highly recommended." - James, Hutt City New Zealand

"The product was shipped quickly and packaged very safely. I am a very satisfied customer and will be a future purchaser of Smarthome products." - Derek, Kirkland WA

"I called the customer service number and I was overwhelmed with there assistance and help. They are sending me a replacement remote and not even asking for the faulty one to be returned. This is truly customer service to the highest level." - Denise, Glendale AZ

April

"Delivered on time. Fantastic price. I would buy from Smarthome again." - Cliff, Baton Rouge LA

"AMAZING!!! Smarthome is an example of the highest standards in customer service, quality products and efficient operations. Product came was in hand 3 days after order, installed easily and works like a charm!!! I'm yet again amazed and in awe of Smarthome. GREAT JOB!!!" - Phil, Aylmer QC

"Great company. Got just what I wanted at a very good product and quick delivery. Will order again when I need something that Smarthome carries. Thanks" - Russell, Ocean NJ

"Quick shipping and great customer care. This is my 4th order and I am always pleased with this company hence my repeat business!" - Matthew, Asheville NC

"Smarthome is the best online service ever used the customer service was the best thanks for being GREAT !!!!!!" - Gary, Farmington AR

"This was the easiest purchase ever. I called to ask for details about the product to make sure that this product has the features needed. The salesperson was extremely nice and knowledgeable and answered all of my technical questions. The item bought was priced so well, that I ordered 2. I seem to need a replacement almost every 2 years. They immediatley shipped the items and I received all in perfect condition." - Lucia, Woodland Hills CA

March

"Great product, excellent price and fast shipping." - Mike, Minooka IL

"Excellent service and an excellent product. Everything the description said it would be. My pool has never looked as clear. I will be recommending Smarthome and this product to everyone I know with a pool. The delivery time was also less than expected. The only downside is that Smarthome doesn't stock the expendable copper anode as I would rather purchase from Smarthome than the expensive local supplier. Well done and I'll be a return shopper." (Solar Powered Pool Purifier) - Steve, Queensland Australia

"I like the way Smarthome does business. The glasses was shipped promptly and it is a great product for the price." - Mehmet, Antalya Greece

"Ordering from smarthome is great - the shipping was quick especially shipping to Canada." - David, Scarborough, ON

"This product is wonderful. Smarthome delivered it in record time, and it arrived in excellent condition." - Blanche, Kitchener ON

"As always, great." - James, Brick NJ

February

"Service was outstanding. Item was everything I hoped it would be." - Norwood, Houston, TX

"Great service, used internet 100%. This company is a winner! The prices are great!" - Steve, Budd Lake NJ

"Service was excellent as was the product. Will use you again in the future." - Joe, Austin TX

"I'm sold! Smarthome has the answers, products, and pricing I need...Thanks for all the help!" - David, Santa Monica CA

"Very pleased with the product. Extremely pleased with the service provided and the way a problem was handled. Would recommend SMARTHOME as a reliable, trusted source for any purchase." (Mail Chime - Wireless Mail Alert System) - J.N., Midlothian VA

"Works great, excellent delivery, I would purchase from seller again." - Erin, Eden Prairie MN

"Works great, excellent delivery, I would purchase from seller again." - Erin, Eden Prairie MN

"Excellent product, easy installation and delivery from smarthome was very prompt. Thanks" - Donald. Galesville MD

January

"Worked as Advertised, good value for the price. Product was shipped in a very timely manner, great service." - Donald, Surrey BC

"Love INSTEON!" - Dean, Canton GA

"Easy to install, excellent value." - Miguel, Austin TX

"The experience at smarthome.com was simple and precise, the way business should be. Good job guys, great product!!!" - Jared, Farmington MN

"Polite on the phone. shipment was fast and the item worked great. Very satisfied with everything." - Ray, Walnut Creek CA

"Good product at an excellent price. Would buy from again." - Jack, Pensacola FL

"Awesome! Exactly what I needed, very easy to install, and best price I could find on the internet. Thank you." - Yvonne, Pierceton IN

"A wonderful product. Our family uses it all the time. It works great!" (simplehuman Automatic Soap Pump Dispenser with Touch-Free IR Sensor, White) - Elizabeth, Carmichael CA

"p.s. we love Smarthome....awesome selection and great customer service !!" - Sally, Chicago IL

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