Customer Testimonials 2009

December

"Excellent product at a more-than-excellent price. Prompt delivery, great communications." - Kris, Marietta NY

"Great product! Great support! Easy install and set-up! Thank you Smarthome." - Mark, Scotch Plains NJ

"Excellent responsiveness, nice items, very prompt, and at a reasonable cost. Very highly recommended." - Dennis, Vallejo CA

"This product is GREAT! (Product: Ghostmeter sku 7022)It has been awesome for the whole family. We take it hiking and LOVE it. You can trust this company." - Charles, Paris TN

"Great product & service" - William, Mt Pleasant NC

"Excellent product warranty, customer support services, and fast shipping was outstanding. Thank you!" - Leland, Las Vegas NV

"Excellent transaction. Fast shipment. Outstanding customer service. Thank you!" - Francisco, Sunnyvale CA

"The SMARTHOME transaction was great!" - Wiley, Albany OR

"Excellent product at a great price; very happy with Smarthome products and service." - Anita, Warrior AL

November

"Smarthome service gets 5 stars." - Wilma, Cheyenne WY

"Exactly what I needed. Thanks for the great product & service." - Mary, High Point NC

"Always a pleasure doing business! Never a problem, Great communication and fast shipping! Thanks again." - William, Philadelphia PA

"It was great doing business with Smarthome. They had the item I was looking for at a great price and they shipped it immediately. I am a very satisfied customer and will shop with Smarthome again in the future." - Karen, West River MD

"Excellent! Could not have had a better experience!" - Carlos, Raleigh NC

October

"Smarthome had this excellent-quality product, and a very fair price. Delivery was speedy. I'm very pleased with Smarthome!" (Plug-in extend a chime) - Neil, Birmingham MI

"Great Service and Fast Shipping." - Mary, Lutherville MD

"Excellent Product, is what I was expecting." (SwitchLinc Dimmer) - Gaston, Hermosillo TX

"Over all very happy with the service and attention to customer safisfaction" - Robert, Oceanside CA

"I received my order fast in good condition was easy to setup in matter of minutes. It does everything it is advertised to do. I am very happy, thanks to Smarthome." - James, Pasadena MD

"Excellent price, product exactly as expected, fast shipping, would definitely by from Smarthome again." - Christopher, Marengo OH

"Great service and product!" - Dallas, Natick MA

"Our order arrived fast and was packed with care. We give Smarthome A+." - Tim, Snellville GA

"Excellent customer service on product replacement." - Moe, Phoenix AZ

"Awesome company to purchase from. Fast shipping. And, everything worked perfect." - Micheal, Holiday FL

"Excellent! Everything works fine." - James, Palm City FL

"Shipping was quick and easy, and consumer friendly website! Good work!" - Deborah, Apple Valley MN

September

"Very pleased with product and service from Smarthome." - Chris, Wayne NJ

"They were fast, delivered what I requested and even corrected a mistake I made when ordering. I had forgotten to enter the promo code for free shipping for a purchase over $100. I sent them an email and my credit card was credited the cost of the shipping. Great customer service." - Tony, Cupertino CA

"Excellent service will always purchase from smarthome. The product get's a five star rating. My grandchildren love it." (remote controlled pool shark) - Neil, Birmingham MI

"I just loved how easy it was to place an order, do a reorder and receive credit for something sent back. Happy to be your customer, SMARTHOME!" - Shari, Boca Raton FL

"The telephone customer service was AMAZING, VERY HELPFUL, AND HELPED EXPLAINED PRODUCTS!!! A +++" - Matthew, Lakewood CA

"Your salesperson was very knowledgeable and helpful. I was able to get my questions answered and the order filled quickly and easily. Order was as promised and I am very happy with the results. I will deal with you again." - Pearl, Clifton NJ

"Fabulous service. Replacement came two days before I expected." - Kenneth, Bossier City LA

"Smarthome offers outstanding value and service." - Dick, Bangor PA

"Excellent Customer Service. Super Fast Shipping. Product exactly as expected. Thank you! I will shop with you again." - Kellin, Flowery Branch GA

August

"Great service, fast shipping. highly recommended." - Vikram, Memphis TN

"Very satisfied with the service and the product. It arrived on time and in perfect conditions. Thank you very much. I will do business with you anytime again." - Julio, Houston TX

"This product arrived on my doorstep in excellent condition, having been packed expertly in strong, appropriate packaging. I was able to easily follow the directions for installation. There were no surprises or difficult parts in the installation process. The unit is up and running and I am already noticing the first signs of the pipes being declogged by the newly conditioned water. Bravo to SmartHome for such an excellent product!" (Clearwave Electronic Water Conditioner) - Sandy, Boston MA

"As an avid online shopper, I've become accustom to all of the 'coddling' during the purchase process, which can sometimes lead to costs passed onto the customer due to the intense backend - not in smarthome's case. A no muss, no fuss operation with great prices and bare-bones checkout/update process. You see. You buy. You get. Something exciting to its simplicity." - Micheal, Dallas TX

"There was an error with my order (not a Smarthome problem)... As soon as I contacted Smarthome, they corrected the error, sent me the correct product and handled the entire process very professionally! I have purchased items from Smarthome before and will again. I recommend this company without hesitation!" - James, Fort Myers FL

"We are very happy with the product and the service. Thanks for a good shopping experience." - Mary, Elwood IN

"Smarthomes customer support is first class!" - William, Des Plaines IL

"Exactly what I needed, always a pleasant experience shopping at Smarthome, Thank You!" - Louis, South Ozone Park NY

"Excellent product. Shipping and quality were exactly as I expected." - David, Austin TX

"Love this product!! Shipped Fast and great customer service. Thank you!!!" (Aqua Cannon 32" Adjustable Spray Hose Nozzle) - David, Austin TX

"Works Great! Fast shipping from SMARTHOME! I will order again!" (12v Cooling Car Summer Seat) - David, Austin TX

July

"Another excellent product and service. I will aways be a customer." - Robert, Mount Rainier MD

"The rating of your service is Excellent! Thank you very much!" - Anatoly, Anchorage AK

"Excellent service once again. It's a pleasure ordering from Smarthome!" - Carolyn, Bowie MD

"Great Price, Great Service, Great Delivery Time" - Tim, Beaverton OR

June

"This transmitter is a replacement for one with a deffective antenna. The new unit works flawlessly as did the first two. The only thing better than the transmitter is Smarthome customer service." - William, Pearland TX

"Great product, fast service" - Dorothea, Depew NY

"Best price, fast shipping, simple transaction." - Priscilla, Riverside CA

"Our old chrome soap sensor dispenser died after two years of hard use, so we replaced it with a new one. Great product! Thank you for the fast service." - Henry, Walnut Creek CA

"You've got it all together! Fair prices, fast deliver and good customer service. Five stars" - David, Heathrow FL

"Accurate and fast service - great product." - Barbara, Pittsfield MA

"Great service!!! FAST shipping." - Brian, Germantown MD

"Your service was wonderful, have told my family & neighbors about your great company." - Jack, Sparks NV

"Purchase was easy. Delivery was as promised. And, the product works great." (Heating & Air Conditioning Booster Fan) - Avinoam, Riverwoods IL

"Very good experience, fast shipping, good packaging, will do business with you again!" - Carolyn, Bowie, MD

May

"Works well and easy installation. Excellent customer service from Smarthome - will shop again. " (Solar Powered Outdoor Alert System) - Steven, San Diego CA

"I am very pleased with your service and most importantly your warrantly work. Good as gold and I will be returning." - Howard, Hooker OK

"Great price, great customer service, fast shipping, and the EMF Detection Meter is super easy to use. I would recommend this site and item to anyone!" ( Cellsensor EMF Detection Meter) - Julie, Corbin KY

"Product arrived quickly and was exactly what I ordered. I would purchase from Smarthome again." - Steven, Fresh Meadows NY

"Great service, fast shipping, thanks." - Karen, Harvard IL

"Great product, great online retail experience; highly recommend if you are looking for a home automation application." ( PowerLinc Controller - INSTEON USB Interface) - Danny, Allen TX

"Speedy delivery. Perfect condition, installation was very easy. Will order from Smarthome again." - Joanne, Lexington MA

"The item was delivered quickly and works exactly as advertised. I would buy from Smarthome again in the future!" - Will, Houston, TX

April

"The product is good and the service to receive it was very good." - Martel, Leonardtown MD

"Thanks and please continue this outstanding work." - Sandy, Fresno CA

"Prompt order processing & receipt. Product quality exceptional. I'm very pleased with Smarthome." - Don, Milford NH

"Fast shipping. Product exactly as described. Would buy from again." - Brian, Wesson MS

"Great service and a great product." - Keith, Mason OH

"Received the product in great time and it worked as advertised." - Thomas, Tigard OR

"This was a replacement for n earlier purchase. Both my electrician and I had problems with the original unit. I must say that your online help folks (Matt Primous) was fantastic. We worked thru several things and then he said that the original was most likely bad. He shipped a replacement and it was installed and things are now fine. Many, many thanks to Smarthome and Matt for working thru my difficulties." - J.M., Barrington RI

"Great product. Excellent service. Thank you very much." - Kenneth, Woodland Hills CA

"Great product, easy to use. I have one in my home and my salon." (Eye-Vac Pro Electric Dustpan) - David, Houston TX

"Excellent product, works without any issues. Quick service, fast customer response, quick shipping." (RF Remote Controlled Keyless Entry Deadbolt, Brass) - Alex, Portland TN

"Great price. Great product. Arrived quick." (6.5in Weatherproof Speakers (Pair)) - Fabio, Hampton Bays NY

March

"Worked great, great service." - John R., Loveland OH

"VERY pleased with Smarthome. After researching ebooks I purchased the sony and I am very happy with the book." - Carol, Pawling, NY

"Package was delivered properly and works wonderful. Thank you again for you service." - Tina, Willingboro NJ

"Fast delivery, great product." (INSTEON On/Off Module) - Robert, Chico CA

"Great product - Great Service." - Susan, Houston TX

"The product is good and the service to receive it was very good." - Martel, Leonardtown MD

February

"Easy ordering, great price and speedy delivery." - Leslie, Ewa Beach HI

"Your customer service rates six stars." - Horace, Lincoln CA

"Excellent Customer Service." - David, Washington DC

"If you are looking for a gift for someone or even yourself I highly recommend you look at Smarthome's products." - Jerry P., Black Hills SD

"Excellent customer service! I initially ordered the wrong item and had to return it. The new item and answer to my questions were acted on immediately." - Nancy, Mosinee WI

"Service was fast, and this product is excellent in protecting the whole home." (Whole-House Surge Suppressor) - Jorge, Poinciana FL

"Your service and products are great and I will continue to recommend Smarthome to others." - Ed H., Agassiz BC

"Excellent service." - Patricia, San Antonio TX

"Prompt shipping, quality packaging." - Bradley, Lisle IL

"Excellent product and service. Just what I was looking for. Thanks." - Norma, Cedar Grove NJ

"Your service is exceptional and really appreciated." - Martha, Sidney ME

"Very very impressive customer service. Thank you!" - Mrs. Melanie H., Columbia MD

"Excellent product. Improved technology and great service from Smarthome. Extremely satisfied with all aspects." (SwitchLinc Dimmer - INSTEON Remote Control Dimmer (Dual-Band), White) - Jorge, Poinciana FL

"Service was prompt and delivery fast." - Don, Glendora CA

"Good product, great value, fast delivery! Thanks!" - Lee, New York NY

"Five Stars!!!'Excellent product; Excellent retail services provided. Thank you!!" - Stephen, Garden City NY

"Worked as advertised; arrived on time; good product. Will order again from Smarthome." - Robert, Canton GA

"Price on my purchase was the best on the Web. Product was carefully packed and delivered on time. You cannot get any better than that!" - John R., Middletown RI

January

"Excellent service. Shipping was prompt and the communications were excellent." - G. Richards, Bellevue WA

"Excellent product...wished I had had it many years ago..fast shipping...what more could I ask..Thanks." - Cynthia A., Bridgeville PA

"Excellent product and customer service." - Mary, Maquoketa IA

"Customer service was excellent." - Jon, Smithfield UT

"Great customer service. They answered all my questions. Fast shipping." - Darrell, Fairfax VA

"Great product and Great service." - Paul, Collierville TN

"I'm more than happy with the product and delivery. I will order again from you." - Ann, Mount Laurel NJ

"Right product, right price, right delivery time!" - William, Huntersville NC

"Items arrived in excellent condition and prompt service. recommend." - Isaac, Terre Haute IN

"Ordering was easy. Shipment arrived quickly and in good shape." - Chuck, Fredericksburg VA

"Once again, Smarthome had just what I was looking for. This product works exactly as advertised; I couldn't be happier with my purchase!" - Bryan, Franklin OH

"Smarthome is an exceptional website with great customer service!" - Stuart, Old Greenwich CT

"Super Fast Shipping... Easy to Install... Works GREAT -- helps to hear my 96-yr old mom hear the phone ring (even when her hearing aids aren't in!)... Very pleased with this product and service. Thank you!" - Sharla, River Edge NJ

"We are returning customers for your hard-to-find low-profile 6 Outlet Safety Adapter with Nighlight. Its low price is a great value. This latest purchase was for our new wet bar area, enhancing the utility of this counter space." - Lorna, Houston TX

"Works as advertised and installation was no problem. Service from smarthome was great." (Skytech Systems TS/R-2A Wireless Fireplace Thermostat/Remote) - Edward, Albany GA

"Thanks for your speedy order processing and shipping." - Kelly, Tulsa, OK

"It's such a pleasure nowadays to order a product and have it arrive safely and on time, and function exactly as promised! Keep it up and I'll just have to keep buying from you. Bravo!" - Rob, Philadelphia PA

"Great service." - David, Egg Harbor City NJ

"Great Merchant...Great Transaction. Will do business with them again! Thanks." - Robert, Katy, TX

"Good quality products and good shipping service from Smarthome." - Nancy, Locust Grove GA

"Very pleased with promptness and shipping packaging. Would order again." - Margaret, Odessa TX

"I will shop with smarthome in the future, because I loved the service and the choice of products were excellent with very low prices. Thank You." - Matthew, Corpus Christi TX

"Excellent service and prompt delivery." - Nick, Everett WA

"Item was as expected. Another excellent Smarthome transaction." - Scott G., Wakefield MA

"Smarthome's service was excellent!" - Douglas, Newark DE

"Customer service was terrific and delivery FAST." - Rose, Dublin CA

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