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Full-service customer support center - Staffed by experts - UL-Listed Central Station
Compatible with most security systems on the market

Call 866-881-9220 and start saving today

Installing your own alarm system? After investing in the equipment and spending hours installing and programming it, why settle for a system that only sounds the siren and upsets your neighbors? For only $8.95 a month, you can have your self-installed system monitored 24/7 by a professional central station that can dispatch the police, fire department, or medical aid when there's an emergency at your home. Yet unlike other, more expensive monitoring services, this security monitoring requires no multi-year contracts, no credit reports, and no hassles.

The Ultimate in Home Safety

Possibly the most important part of any home security system is professional 24-hour security monitoring for rapid emergency response. Don't rely upon neighbors to call police. Only professional security monitoring can guarantee that police and paramedics will be alerted when an alarm is triggered. And alarm monitoring doesn't have to break your budget.

Works With Systems You Install Yourself

For years, we looked for a company that would work with the thousands of alarm systems Smarthome sells. While all the monitoring stations we contacted were willing to work with professional installers, none wanted to deal directly with do-it-yourself systems. Plus, they insisted on gouging you by charging upwards of $25 per month.

One-Third the Price of Other Monitoring Services

By teaming with Alarm Relay, a nationwide provider of professional alarm monitoring services, Smarthome can offer customers professional alarm monitoring for about a third of what it would cost through other providers. Alarm Relay, which has been monitoring alarms for decades, operates a state-of-the-art facility in San Diego, California, that serves alarm customers across the country. Alarm Relay's central station is also UL-Listed, which means it has passed a series of inspections by the nation's foremost rating agency, Underwriters Laboratories.

Compare Monitoring Systems

Company Contract Credit Report Cancel Fee UL Listed Station Compatibility Monthly Fee
Alarm Relay 1 Year none none Yes DSC, Visonic, Caddx, HAI, Napco, and more $8.95**
ADT 3 Years Yes up to $450 Yes Proprietary $33.99
Brinks 3 Years Yes up to $979* Yes Proprietary $28.99
Protection One 3 Years Yes up to $1153* Yes Installs Ademco Monitors many other systems $25.95 to $29.95
* The Cancellation fee is the unused portion months left in the contract (35 months times highest rate)
** Monthly fee is billed once a year at $107.40

Why Only $8.95?

Unlike other, more expensive security monitoring services, Alarm Relay monitoring is geared for do-it-yourselfers who are adept at maintaining the hardware of the system: If a battery in the panel or wireless sensor goes bad, you'll be able to fix it yourself. Trucks and technicians only add to the cost of monthly monitoring, which is why you can sign up for such a low price. When you sign up for alarm monitoring, a trained technician will phone you and you'll punch in the same codes an alarm installer would to get your system hooked up to the central station.

Customers are billed a year at a time, eliminating the time-consuming automatic debit payment structure. No credit reports are required, and apart from a one-time $35 setup fee, there are no hidden costs.

Price Structure

Annual in Advance Alarm Monitoring Service : $8.95 per month
Alarm Monitoring: $107.40 per year
Setup (One Time): $35.00
Total upfront costs: $142.40

Free Residential Fire Protection

Add fire protection to your monitored system for no additional charge. Nearly all the security systems we offer have provisions for monitoring smoke and heat detectors. These systems will notify the central station before your neighbors notice a problem, even if the alarm is disarmed.

$8.95 a Month for Business and Commercial Users Too

If you own a small business and need your store, warehouse, or office monitored, we'll do the job for that same $8.95 rate. Note: Fire protection isn't available for commercial users due to the complexity of most dedicated fire alarm systems.

You Keep Control of Your Panel and Installer Codes

One of the secrets in the alarm industry is that most services keep the installer and service codes to your system, keeping you dependent on their services. But for self-installed systems, you're the owner of the hardware, so you'll have the installer codes if you need to expand or service your system.

Save up to 20% on Homeowner's Insurance Costs

All the big insurance companies offer discounts to policyholders who have a monitored alarm installed. These savings could easily cover the annual fee.

Works With Older and "Inherited" Systems

Do your home have a pre-installed system when you moved in? Whether it was professionally installed or not, we can work with you to unlock the system so it can be re-programmed to call into the Alarm Relay central station.
For users who are currently monitored, the alarm company may own the security system. At the end of the contract, they might send a technician to uninstall the equipment (controller, keypads, and sensors). Other times, they simply abandon the equipment installed on your property. Check your monitoring contract for ownership specifics.

Compatible Alarm Systems Sold by Smarthome
PowerMax / SecureLinc Security Systems
Securelinc Family Kits
SecureLinc security kits are great for the average home owner looking for a simple-to-install security system
SecureLinc Wireless Home Security System
SecureLinc Remote-Access Wireless Home Security System
SecureLinc Security System and Home Automation Starter Kit
SecureLinc Web-Enabled Home Security System

HAI Omni Security Systems
HAI Omni Family of Security Systems
Elk M1 Gold Security System
Elk M1 Gold Security System
DSC Security Systems
DSC
Already have a security system but don't see it listed above?
Call 866-881-9220 to see if your existing system is compatible.

Frequently Asked Questions

What is alarm monitoring?

Upon receiving a signal from your home, the dispatchers will immediately call your home to verify whether you set your alarm off accidentally. Whoever answers the phone is required to give a secret password that is stored securely in our records. If we do not receive an answer or if an answering machine picks up, we will immediately dispatch your nearest local authorities and/or contact your approved call list. If a panic button is triggered or if a smoke detector signal is received, we will immediately dispatch and then call your home. In any event, it is your nearest local authorities (Police, Fire, and Paramedic) that respond.

How does it work?

Your security system is designed to plug into a device called an RJ31X jack installed at your premises on one of your regular telephone lines. When activated, a relay in your security system "seizes" your phone line and gives the security system priority use of this line, allowing the security system to report its signals to the central monitoring station using a toll-free number.

What if I want to test my system?

By calling the monitoring station and requesting that they put your system into a "test" mode, you can activate the system and then test any feature. The representatives will be happy to inform you about the signal they received and where it came from in the home.

What if I accidentally set off my alarm system?

Alarm company representatives will call you immediately upon receiving any signal. When you answer the phone, they will identify themselves and ask you to do the same. They will not dispatch the police to your home if you simply tell them your secret password. CAUTION: If the signaled received is a "panic" or "fire" signal, we dispatch the authorities first and then call you.

What if I am currently under an alarm-monitoring contract?

If you have an existing monitoring agreement with another provider, you have to wait until it expires. Most providers require advanced notice before you can cancel. Also, it is common practice in the industry to use "automatic roll-over agreements." So watch your expiration date closely. Once you are free from your obligation, give us a call.



Call to sign up or for more information
866-881-9220
Please note that this is a special number for alarm monitoring only.  For Smarthome orders and customer service, please call one of our regular numbers on our

Contacts page.




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