Product was received in good working condition. Very satisfied.

Excellent product, shipped quickly and arrived in perfect shape.

Awesome product. Arrived in just a few days and was exceedingly simple to install, just as others have said. It's literally two wire connections and putting batteries into the receiver & remote. It took me well more time just to read the instructions and that's only because I'm slow and methodical. The instructions are very straightforward and/or easy to read otherwise. The receiver is ready-made to install 'as is.' If you have even a basic knowledge of your fireplace switch how to get behind it mainly, you can connect the receiver in about 4 seconds. If your switch is on the wall or you're planning to run wires to make the switch on a wall, it'll take more time naturally to mount the receiver and/or run the additional wires. Even then, if you have even half a brain, you can do this in little time. Where the issues come in for me, or why I've given a 4-star rating, is something with the programmable thermostat causes my wireless Internet connection to be disabled. Someone else had mentioned this on a review I'd read somewhere else but I didn't experience the problem until today. I think it has something to do with the remote signals being sent to the receiver. When my Internet first went out, I tried placing the remote far away from me 10 ft or so and turning off the fireplace. That seemed to work but the Internet went out again a short time later. I repeatedly then tried to 'repair' my Internet connection and use a wireless adapter to boost wireless signal receptivity. Again, the Internet came back but went out shortly thereafter. So I went upstairs to a different part of the house to see if distance from the fireplace would make a difference, but it didn't. The Internet came back only momentarily. I then went back downstairs and removed the batteries from the remote, thinking it would 'break' the connection, but my Internet still wouldn't come back. At this time, all I can say is: With the batteries out and the fireplace off, only because of restarting my computer was I able to regain Internet access and type this review. I will continue to play with things & see what works and what doesn't. I'm just not sure why the programmable thermostat remote would be all that different from other remotes in the same room TV, stereo receiver, ceiling fan, which've never caused the Internet to go out in the past. Our landline phone connection causes the Internet to go out, but it only does so while the phone is ringing. The Internet promptly comes back once the call is over. My wife's computer also is on a different operating system than mine Windows XP and I don't think she's had any of the same Internet connection problems so far. Or if she has, she hasn't told me. I'm not sure if that would make a difference but thought it was worth mentioning. Maybe I'm the problem.. Awesome product though, nonetheless. Very excited to have something that finally solves the heating problem in our house, which is another long story. Thanks Smarthome

I received the item that I ordered on time. It was the correct model and it was new and working correctly. The web site explained the features and the price was very reasonable. Nice job!

Works well. Could be a little more robust feeling in the hand.

Could be built a little better. The first one I received was DOA. But I got another one and I am happy with it. The initial programming takes a while, but the nice part is that you can reprogram any portion of the 7 day 4 periods of each day on the fly. That has been very nice to dial it in. If you could buy this under a hundred it would be a good deal.

Product works great; easy install and operation. My order was processed and delivered quickly. The price at this site was good - very competitive. Am using it in an outbuilding heated by propane stove and it's doing very well.

The product was promptly shipped and operates perfectly. It is used on a Lennox Winslow pellet stove and the 7-day 4-event programmability accommodates a flexible heating schedule. However, I do hope that this remote lasts longer than a year which is how long my original lasted (bought elsewhere). I bought this new kit to avoid any delay while I work out the warranty repair.

Great device. Easy to use and set up. The only trouble I had was finding a spot cool enough to locate the remote receiver, it shuts off if it gets too hot.

Works great and installation went well