I recieved the item fairly quickly and it was just what I needed to fix a problem. My only difficulty involved the fact that I do NOT usually have anything shipped by UPS or Fedex, as I have had a number of problems with both. This was no exception-fedex "couldn't find me", so I had to make a couple of phone calls and make sure someone was home, etc. I always use the Post office, and wish you folks had that option, but oh well. Thank you for an excellent product though!